The new NC811.org website

Over the last few months we rebuilt our website. Listen to this podcast to find out more about what all has changed.

NC811, your utility notification center

NC811, we don't mark your buried utilities but we are the first step in the safe digging process. Listen to this short podcast on what 811 does and does not do for you when you plan on digging.

The journey to get to NC811 - By Brian Morehouse

One of our liaisons, Brian Morehouse tells us about about his path to NC811 and why he loves working here.

Reporting a violation of the law in NC

Do you know someone that has violated the Underground Utility Safety and Damage Prevention Act? You can report them to the North Carolina Underground Damage Prevention Review Board. To learn how the process works let's listen to Louis Panzer, Executive Director of NC811 walk us through it.

5 steps to dealing with difficult people

We have all been there. Someone comes to you, they are angry or unreasonable, and there is nothing you can say that can appease them. Here are some tips to help you out.

Locate Safety Sam for your chance to win a $200 Lowe’s Gift Card

Every Monday, starting July 13th, 2020 NC811 will post a photo of Safety Sam on their Facebook page. If you can guess where in North Carolina he is, enter for your chance to win a weekly prize of a $25 Lowe’s Gift Card. On Tuesday, August 11th, National 8/11 Day, the contest will end and we will take everyone that entered in the past month and randomly select a winner for a $200 Lowe’s Gift Card. 

Learn more at: https://www.nc811.org/811day.html

Cross Bores - What they are and how to avoid them

A cross bore is the intersection of an existing underground utility or underground structure by a second utility installed using trench-less technology. This results in an intersection of the utilities, compromising the integrity of either or both utility or underground structure.

In rare cases, a gas pipeline may cross through a sewer pipe. If a plumber unknowingly strikes a gas line while cutting through a sewer blockage, natural gas could enter the sewer system, creating a dangerous situation.

5 Steps to a great locate

Have you ever pulled up to a job site ready to dig only to be frustrated by a lack of necessary locates? What can you do to make sure you get the service you want the next time around?

For future podcasts, email us at info@nc811.org with the subject line podcast suggestion.

Managing your locate request

Steven Moore discusses the many methods of managing your locate requests by calling 811, using the nc811.org website and the nc811 app.

Communicating Through a Crisis

Ann Rushing, Education Manager with NC811 discusses the journey NC811 took when trying to keep the lines of communication open with virtual online meetings.